When your website hosting company provides live chat support, you are able to speak with a representative live and learn useful info or get a problem resolved in a very timely manner. The key advantage of using chat instead of calling to talk with a live person is that you'll need just a computer with access to the web, therefore you will not pay any rates in the event that you're in a different country or state. In addition, it'll be much simpler to copy and paste data like domain names, usernames or error messages in other words details which are sometimes hard to share with the other side over the phone. The live chat is also a much faster way to contact your hosting service provider's support team as compared to using a ticketing system. Last, but not least, if some problem requires a bit more time to be dealt with, you'll be able to do something else entirely while you wait for support on the live chat, therefore you won't waste time - something that is not possible when you're on the telephone.
Live Chat Support in Web Hosting
As a part of the support services that we supply for our Linux web hosting plans, we have live chat support which is online all the time, even on holidays. You'll be able to get in touch with us regardless of whether you already have an account or not, considering that we will support you with pretty much anything, ranging from giving you general information about our solutions in case you are not our client yet and you are thinking about acquiring one of the plans, to assisting you with setting up an e-mail account in an e-mail client. Part of the problems are more complicated and time-consuming, and you'll have to use the ticketing system which is built-in the Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for various things.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is available every single day, even on weekends and holidays. It is the most effective way to find out more information about our semi-dedicated hosting plans in case you don't have an account yet or to have a problem resolved if you're a client and our customer support representatives will assist you live no matter what time of the day you join the chat. In case you're unsure which plan is better for your websites, in case you need advice whether you should obtain a specific upgrade and how to obtain it or when you experience troubles installing an e-mail account on your computer, you can get in touch with us and we will supply you with the required information at once. The live chat is available even after our phone lines go off for the day, which means that when you have an account here, you can be sure that you'll always receive prompt assistance with any question or issue that shows up.