Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center included in Host On Inter.NET’s Website Control Panel. It includes an enormous database with frequently asked questions and exhaustive instructional articles written by our practiced client support team.

  • Top quality support service

  • Video Tutorials

  • We have prepared a collection of step–by–step video tutorials that detailedly illustrate how you can tackle a typical problem related to your Linux web hosting plans account. You’ll find the educational videos in the Help section.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer service and a 1–hour ticket response time guarantee. Our practiced support engineers will be available 24 hours a day to reply to your inquiries and to solve any problem that you might run into. Simply submit a trouble ticket from the Help Center and we will respond to you extremely quickly.