Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service staff is educated to very quickly address all our Linux web hosting plans clients’ requests and information requests. Via our ticketing system, you are able to send your question and a support team fellow member will, no doubt return to you in less than max an hour. Basically, practice indicates that the common response time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is provided by a crew of licensed professionals that are ready to react to your issue straight away. You can get in touch with the tech support team by opening a support ticket from your Website Control Panel or by posting us an e–mail. On business days, you can also call us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a complete practical knowledge base into the Control Panel to assist you to acquire very helpful step by step information any time. Each section of the Control Panel has its own contextual support area featuring a variety of how–to posts. We have also made video clips to present you with a better idea of how to complete any given process.